Still waiting
EDIT: This entry seems to be getting a fair amount of attention. My laptop did arrive a few days later if I recall. Tracking info was pretty much non existant.
Laptop is still not here. The tracking is somewhat cryptic and I have no idea where it is.
| Date | Time | Location | Activity |
| 26/08/08 | 10:05 | PLAN COMMITTED | NOTE. |
| 25/08/08 | 11:16 | MR. KEVIN SMITH 28/08/08 | SCHEDULED DELIVERY DATE. |
| 24/08/08 | 14:00 | RAHEEN | DEPARTED EMF. |
| 24/08/08 | 12:17 | ISLAND DELIVERY. |
I’m slightly worried about one of the entries. Apparently the delivery date has been set but they were supposed to call me to ask when it is convenient. Also, what does “plan committed” mean? What plan?
There are also some bad experiences with the courier that Dell use to ship stuff in the UK. Aparrently Walsh Western subcontract the deliveries to other couriers so I have no idea what van to look out for.
Call me paranoid but when you have spent a fair bit of money you want to know where your purchace is and negative reviews aren’t comforting.
Date Time Location Activity
22/08/08 19:16 PLAN COMMITTED NOTE.
22/08/08 15:00 RAHEEN DEPARTED EMF.
22/08/08 13:15 MRS TRUDI BOYCE 27/08/08 AM DEL. SCHEDULED DELIVERY DATE.
22/08/08 13:15 MRS TRUDI BOYCE AM DELIVERY.
22/08/08 09:44 IVR-OUTBOUND 26/08/08 AM DEL. SCHEDULED DELIVERY DATE.
22/08/08 09:44 IVR-OUTBOUND AM DELIVERY.
22/08/08 08:41 CALL LOCK OUT.
Very confusing Delivery Service. Unsure when to expect laptop at all.
“Plan committed” – that almost sounds sort of sinister, doesn’t it?
My Dell laptop arrived safe and sound last year. I’m trying to think who actually delivered it though. If I remember correctly, it was delivered by the usual white, unmarked van (hehe that sounds dodgey).
An update:
Laptop has been in and out of Hinckley in Leicestershire. No other progress in nearly 24 hours. Looks like it should arrive tomorrow (the 28th). Still no phone call. I’m not too impressed with the delivery process.